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Medical Benefits

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Our medical network is Cigna (PPO). However, Healthgram is our third-party administrator who verifies eligibility and processes claims (as well as hosts our wellness program). You can contact Healthgram for:

  • Questions about your benefits or billing
  • Finding an in-network doctor or specialist
  • Finding the right doctor or hospital when you have an upcoming medical procedure
  • Estimating upcoming medical costs

To view your medical and prescription claims, look up covered expenses, or keep up with your deductible (and track your Trax wellness points), log into their member portal website.

Website: https://members.healthgram.com

Contact number: 866-904-9081

Healthgram Information: Healthgram Fact Sheet - Updated 2024

Member portal info: Healthgram Member Portal Flyer