Medical Benefits
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Our medical network is Cigna (PPO). However, Healthgram is our third-party administrator who verifies eligibility and processes claims (as well as hosts our wellness program). You can contact Healthgram for:
- Questions about your benefits or billing
- Finding an in-network doctor or specialist
- Finding the right doctor or hospital when you have an upcoming medical procedure
- Estimating upcoming medical costs
To view your medical and prescription claims, look up covered expenses, or keep up with your deductible (and track your Trax wellness points), log into their member portal website.
Website: https://members.healthgram.com
Contact number: 866-904-9081
Healthgram Information: Healthgram Fact Sheet - Updated 2024
Member portal info: Healthgram Member Portal Flyer